About Tim
I'm a Service Advisor with five years of experience at Serra Traverse City. I'm originally from Traverse City and I'm passionate about providing excellent customer service and ensuring a positive experience for everyone. I'm honest, hardworking, and dedicated to resolving customer issues efficiently and effectively. Clear communication and setting clear expectations are key to my approach. Outside of work, I enjoy spending time with my three kids, playing golf, basketball, and football, and catching Detroit Lions games. I'm happy to chat about sports, family, or anything else that comes up.
Customer rating
4.9 / 5 based on 248 ratings (180 written reviews)
Recent reviews
Tim did an outstanding job. My vehicle was returned on time and work completed.
— Mark G. ,
ALWAYS the best. Immediately took care of my diagnosis and had a team on it. Well done as usual. Gets right to the point and takes care of it. Just what a busy business owner needs to not waste time.
— Stephen T. ,
Fast and easy
— Britt R. ,
My first experience was fair was not with Tim. Tim fixed the problem and was at no charge because should have been fixed the first time.
— Patricia T. ,
Tim was great. Kept me informed of what was happening with our van repair.
— Barbara S. ,
Very nice gentleman!
— Amanda O. ,
Great! My new Jeep steps are just what I needed.
— Jennifer F. ,
Tim was very easy to talk to and was right to the point.
— Paul V. ,
Fast, friendly and helpful service - thanks!
— Jennifer K. ,
Great
— Darlene B. ,