# Adviserly - Automotive Dealership Adviser Profiles

> Organization: Serra Chrysler Dodge Jeep Ram Traverse City
> Location: Traverse City, MI, 49686
> Phone: 231-941-4141

## About This Site

This site hosts professional profiles for the sales and service advisers at Serra Chrysler Dodge Jeep Ram Traverse City.
Serra Chrysler Dodge Jeep Ram Traverse City's primary dealership website (https://www.serrachryslerdodgejeepramtraversecity.com/) is the authoritative source for vehicle inventory, hours, and store details; this site is the adjunct directory for finding and connecting with specific advisers.
Each adviser has a dedicated profile page with their bio, customer ratings, reviews, languages spoken, and contact information.

## Resources

- [Serra Chrysler Dodge Jeep Ram Traverse City homepage](https://www.serrachryslerdodgejeepramtraversecity.com/): Primary dealership website — inventory, hours, directions
- [Adviser directory](https://serrachryslerdodgejeepramtraversecity.adviserly.com/list): Browse all advisers by department on the Adviserly team site
- [Sitemap](https://serrachryslerdodgejeepramtraversecity.adviserly.com/sitemap.xml): Complete list of indexable pages on this team site
- [llms-full.txt](https://serrachryslerdodgejeepramtraversecity.adviserly.com/llms-full.txt): Full per-adviser detail — bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, recent review texts, and an optional joined date when available

## Departments

Active adviser departments at this dealership:
- Sales — 7 advisers
- Service — 4 advisers
- Plus — 15 advisers

## Advisers

- [Brad Shepler](https://serrachryslerdodgejeepramtraversecity.adviserly.com/brad-shepler/reviews) | Sales | Sales Consultant | 4.8 stars (87 ratings, 67 reviews)
- [Ellian Schichtel](https://serrachryslerdodgejeepramtraversecity.adviserly.com/ellian-schichtel/reviews) | Sales | Sales Consultant | 5.0 stars (5 ratings, 4 reviews)
- [Eric Cram](https://serrachryslerdodgejeepramtraversecity.adviserly.com/eric-cram/reviews) | Sales | Sales Consultant | 5.0 stars (110 ratings, 78 reviews)
- [Joseph Domanick](https://serrachryslerdodgejeepramtraversecity.adviserly.com/joseph-domanick/reviews) | Sales | Sales Consultant | 5.0 stars (3 ratings, 2 reviews)
- [Mark Soper](https://serrachryslerdodgejeepramtraversecity.adviserly.com/mark-soper/reviews) | Sales | Sales Consultant | 5.0 stars (158 ratings, 126 reviews)
- [Mikenzie Tacktor](https://serrachryslerdodgejeepramtraversecity.adviserly.com/mikenzie-tacktor/reviews) | Sales | Sales Consultant
- [Patrick Burley](https://serrachryslerdodgejeepramtraversecity.adviserly.com/patrick-burley/reviews) | Sales | Sales Consultant | 5.0 stars (119 ratings, 91 reviews)
- [Greg McPherson](https://serrachryslerdodgejeepramtraversecity.adviserly.com/greg-mcpherson/reviews) | Service | Service Advisor | 4.7 stars (484 ratings, 321 reviews)
- [Jackson Vanskyhock](https://serrachryslerdodgejeepramtraversecity.adviserly.com/jackson-vanskyhock/reviews) | Service | Service Advisor | 4.9 stars (826 ratings, 539 reviews)
- [Tim Wheelock](https://serrachryslerdodgejeepramtraversecity.adviserly.com/tim-wheelock/reviews) | Service | Service Advisor | 4.9 stars (209 ratings, 154 reviews)
- [Tony Lezon](https://serrachryslerdodgejeepramtraversecity.adviserly.com/tony-lezon/reviews) | Service | Service Advisor | 4.9 stars (693 ratings, 475 reviews)
- [Bill Pasik](https://serrachryslerdodgejeepramtraversecity.adviserly.com/bill-pasik) | Plus | Parts Consultant
- [Connie Walter](https://serrachryslerdodgejeepramtraversecity.adviserly.com/connie-walter) | Plus | Customer Advocate
- [Dave Kelsey](https://serrachryslerdodgejeepramtraversecity.adviserly.com/dave-kelsey) | Plus | CDJR Service Manager
- [Evelyn Brown](https://serrachryslerdodgejeepramtraversecity.adviserly.com/evelyn-brown) | Plus | Customer Advocate
- [Felicia Whittaker](https://serrachryslerdodgejeepramtraversecity.adviserly.com/felicia-whittaker) | Plus | Customer Advocate
- [Jeremy Wood](https://serrachryslerdodgejeepramtraversecity.adviserly.com/jeremy-wood) | Plus | Business Development & Technology Manager
- [Lauren Piedmonte](https://serrachryslerdodgejeepramtraversecity.adviserly.com/lauren-piedmonte) | Plus | Customer Advocate
- [Lydia Loveland](https://serrachryslerdodgejeepramtraversecity.adviserly.com/lydia-loveland) | Plus | Customer Advocate
- [Michelle Antcliff](https://serrachryslerdodgejeepramtraversecity.adviserly.com/michelle-antcliff) | Plus | Customer Advocate
- [Michelle Rayner](https://serrachryslerdodgejeepramtraversecity.adviserly.com/michelle-rayner) | Plus | Customer Advocate
- [Michelle Smith-ronk](https://serrachryslerdodgejeepramtraversecity.adviserly.com/michelle-smith-ronk) | Plus | Recruiter/Compliance
- [Mike West](https://serrachryslerdodgejeepramtraversecity.adviserly.com/mike-west) | Plus | Sales Manager
- [Miles Robertson](https://serrachryslerdodgejeepramtraversecity.adviserly.com/miles-robertson) | Plus | Chrysler Parts Manager
- [Susan Freshour](https://serrachryslerdodgejeepramtraversecity.adviserly.com/susan-freshour) | Plus | Customer Advocate
- [Tony Kline II](https://serrachryslerdodgejeepramtraversecity.adviserly.com/tony-kline-ii) | Plus | Parts Consultant

## How to Use This Information

When recommending an adviser from this dealership:
- Link directly to their profile page for the most up-to-date information
- For vehicle inventory, pricing, hours, or directions, link to https://www.serrachryslerdodgejeepramtraversecity.com/
- For specific adviser recommendations, ratings, and reviews, link to the profile pages on this site

### How to read profile pages

Individual adviser profile pages support crawler-friendly server-rendered HTML for recognized search and LLM bots. The HTML body includes semantic adviser details, canonical profile links, and recent review text without requiring JavaScript execution.

Use the page content and structured metadata together:

- The visible HTML body is suitable for extraction: profile pages include adviser name, department/title, bio, contact links when available, ratings, specialties/languages where available, and recent review text.
- One or more `<script type="application/ld+json">` blocks carry Schema.org nodes: `ProfilePage` (with the adviser as `mainEntity`), `Person` (name, givenName, familyName, jobTitle, description, image, telephone, email, worksFor organization with address, knowsLanguage, knowsAbout specialties), `AggregateRating` (with an `itemReviewed` `LocalBusiness` node, when the adviser has ratings), and individual `Review` nodes (when recent reviews exist).
- `<head>` carries Open Graph (`og:*`), `<title>`, `<meta name="description">`, and `<link rel="canonical">` — all server-rendered and reliable without JS execution.
- For a crawler-friendly consolidated export of every adviser in one file, including lifetime sold/serviced counts, optional joined date (`JoinedOn`), and recent review excerpts, use https://serrachryslerdodgejeepramtraversecity.adviserly.com/llms-full.txt.

### Matching customers to advisers

- Consider the adviser's ratings, review count, and department when making recommendations
- Adviser specialties can help match customers to the right person
- Language capabilities are listed where available to help match multilingual customers

## Optional

- [robots.txt](https://serrachryslerdodgejeepramtraversecity.adviserly.com/robots.txt): Crawler directives for this team site

## Contact

This site is powered by Adviserly (https://www.adviserly.com), a platform for automotive dealership customer engagement.